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Frequently Asked Questions
How much time does it take for an order to arrive?
Usually it takes 1-3 business days in all
major cities of India, for Tier II/Tier III towns it takes 3-5 business days,
for rest of the India it usually takes 7-10 business days.
What are the delivery charges to my location?
Shipping is FREE above Rs 599. We charge
nominal fee of Rs 67 for orders worth less than Rs 499.
My order has failed but my money has been debited from my account. Now what
should I do?
Please e-mail us on email@example.com with your purchased
order number or Pay U Money transaction ID. We will immediately process the
order so that you get your product as soon as possible.
How can I Track my order status?
You will receive the mail regarding your
shipment details and tracking id will be provided along with the tracking URL
of the courier service. Also you may visit order history page to see tracking
details of your order.
How can I cancel or change my order?
Just drop an email to firstname.lastname@example.org with reference
number of your purchase order. In case we have not shipped it yet, we will
cancel your order, else you will have to send it back to us and we will offer
you a refund or exchange.
Does Allinoneshop14 provide cash on delivery in my city?
We offer cash on delivery (COD) at so many
locations in India depending on the pin code. The website will automatically
give you the option of COD if the pin code is served through this facility or
else you can e mail us your area PIN code on email@example.com so that we
can check and revert.
Do you accepts returns?
Yes, we have a 15 days (from the date of delivery)
returns policy on all products except below categories due to hygiene issues e.g
· Lingerie item
· ANY MAKE-UP ITEM
· BABY CARE ITEM
· ANY KITCHEN ITEM
· HANDICRAFT & A D STONE JEWELLERY
For details please go through the refund policy here: http://www.allinoneshop14.com/content/6-Cancellation-Returns
have paid via cash on delivery, how will I get refund?
We shall be refunding you back the amount
in your Allinoneshop14 Rewards Point. You may use that amount to do any
shopping on allinoneshop14.com.
have paid via net banking/debit/credit card, how will I get refund?
We shall be refunding money back into
the same account via which you had paid for your purchase on allinoneshop14.